Privacy policy

Privacy Policy

Kurlè by Giro (a trading name of Kurlè Group LTD)
Registered in England and Wales
Company Number: 16516550
Registered Office: Suite 6754, Unit 3A, 34–35 Hatton Garden, Holborn, London, EC1N 8DX

1. Why You Should Read This Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from www.kurlebygiro.co.uk (the “Website”).

For the purposes of data protection laws, Kurlè Group LTD (“we”, “us”, or “our”) is the data controller, meaning we are responsible for deciding how your personal data is used and protected.

2. How to Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us at:
📧 info@kurlegroup.co.uk
📍 Suite 6754, Unit 3A, 34–35 Hatton Garden, Holborn, London, EC1N 8DX

3. Personal Data We Collect

We may collect the following personal data when you interact with our Website:

- Name, email address, billing/shipping address, and phone number

- Payment details when you make a purchase

- Order history and preferences

- Feedback, enquiries, or customer service communications

- Social media information (if you engage with our social channels)

- Technical data such as IP address, browser type, time zone, and usage patterns through cookies

- Hashed identifiers (such as email addresses and phone numbers) for the purpose of advanced matching and ad synchronization.

We may also collect information from third-party platforms (such as PayPal or Klarna) for payment verification and fraud prevention.

4. How We Use Your Personal Data

We use your information to:

- Process and fulfil your orders

- Provide customer support and respond to enquiries

- Manage payments and refunds

- Improve our products, website, and customer experience

- Send marketing emails (only with your consent)

- Detect and prevent fraud or unauthorised activity

- Comply with legal and tax obligations

We will only process your data where it is lawful to do so, such as to perform a contract with you, with your consent, or where necessary for our legitimate interests.

5. Marketing and Opting Out

If you have opted in, we may send you updates on new products, special offers, or promotions via email or SMS. You can opt out at any time by:

- Clicking “unsubscribe” at the bottom of our marketing emails, or

- Contacting us at info@kurlegroup.co.uk

We will never sell your personal data to third parties for marketing purposes.

6. Sharing Your Information

We may share your information with:

- Social media and advertising partners, specifically TikTok, to optimize ad performance and reach customers through tools like the TikTok Pixel and Events API. This includes the transfer of hashed data to provide a more personalized shopping experience.

- Payment processors (PayPal, Klarna, Shopify Payments)

- Delivery and courier services

- IT, website hosting, and email marketing providers

- Law enforcement or regulators where legally required

We ensure that any third-party service provider handling your data does so securely and in compliance with GDPR.

7. Data Security

We take reasonable technical and organisational measures to protect your data, including encryption, password protection, and restricted access. However, please note that data transmission over the internet cannot be guaranteed to be completely secure.

8. International Transfers

Some of our service providers may transfer data outside the UK or European Economic Area. Where this occurs, we ensure that adequate safeguards such as Standard Contractual Clauses or equivalent protections are in place.

9. Your Rights

You have the right to:

- Request access to your data

- Correct or update inaccurate information

- Request deletion of your personal data

- Object to or restrict processing

- Withdraw consent to marketing at any time

- Request data portability

To exercise any of these rights, please contact us at info@kurlegroup.co.uk.

10. How Long We Keep Your Data

We keep your data only as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes. Once data is no longer needed, it is securely deleted.

11. Cookies

A cookie is a small file placed on your device when you visit our Website. We use cookies to:

- Keep track of your shopping cart and checkout

- Remember your preferences and improve user experience

- Analyse website traffic and performance

- Deliver personalised promotions

- We use the TikTok Pixel and TikTok Events API. Unlike standard cookies, the Events API shares information directly from our server to TikTok to ensure accuracy in ad performance, even if browser-based cookies are blocked.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

For more information on cookies and how to manage them, visit www.allaboutcookies.org.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date at the top.

13. Supervisory Authority

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.