Terms of service

Terms of Service

Last updated: October 2025

Welcome to Kurlè by Giro, a trading name of Kurlè Group LTD (“we”, “us”, or “our”).
These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.


1. Company Information

Kurlè by Giro is operated by:
Kurlè Group LTD (16516550)
Registered Office: Suite 6754, Unit 3A, 34-35 Hatton Garden, Holborn, London EC1N 8DX
Email: info@kurlegroup.co.uk
Registered in England and Wales.


2. Use of Our Website

You agree to use this website for lawful purposes only and in accordance with these Terms. You must not:

- Use the website in any way that could damage or impair its functionality.

- Attempt to gain unauthorised access to our systems or data.

- Reproduce, duplicate, or exploit any part of the website or its content for commercial purposes without our written consent.


3. Orders and Payment

All orders placed through our website are subject to acceptance and availability.
We accept PayPal, debit/credit cards, and Klarna.

Once your order is placed, you’ll receive an email confirmation. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorised transactions, or errors in pricing or product information.


4. Shipping and Delivery

We ship within the UK and internationally. Delivery times may vary depending on your location and chosen shipping provider.
All parcels are sent via tracked and signed-for delivery to ensure safe receipt.

If your parcel is reported missing, please refer to our Returns & Refunds Policy for information on courier claim procedures.


5. Returns and Exchanges

Our goal is to ensure your satisfaction with every purchase.
If you’re not completely happy, you may return or exchange your item within 24–72 hours of receipt.

Returned items must be:

- Unworn, unused, and unaltered

- Free of any odours or product build-up

- In their original packaging

Refunds will be issued to your original payment method once your return has been approved and inspected.
You may also opt for an exchange of the same or higher value item.

Please see our Returns Policy page for full details.


6. International Orders and Customs

If you are ordering from outside the UK, you are responsible for any customs duties, taxes, or import fees charged by your local authorities. These are not included in our prices.


7. Product Information and Availability

We strive to ensure all product details and prices are accurate. However, errors may occur.
If we discover an error in the price or description of a product you’ve ordered, we’ll inform you as soon as possible and give you the option to reconfirm or cancel your order.

Product availability may vary, and we reserve the right to discontinue any item at any time without notice.


8. Limitation of Liability

To the fullest extent permitted by law, Kurlè Group LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.


9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Kurlè Group LTD or its licensors and is protected by copyright and intellectual property laws. You may not copy or reproduce any content without prior written consent.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from your use of our website or purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@kurlegroup.co.uk
🏢 Suite 6754, Unit 3A, 34-35 Hatton Garden, Holborn, London EC1N 8DX